Insight & Data Coordinator (For Academic Experience)
Who are we?
We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.
We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.
Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. You can find more detailed explanations of our values on our website.
About the role
We have an exciting opportunity for soon-to-be-graduates at the University of Manchester to join the Students’ Union Research and Insight team for the next academic year 2025-26. At the University of Manchester Students' Union, our mission is to be the voice of students at Manchester, effecting change and enriching student life together. To enable us to effectively be a strong voice, we need to ensure that we are experts in our students by gathering regular feedback into their experience. Our Research and Insight Coordinator for Academic Experience enables us to gather and review data and insight on the student academic experience throughout the academic year. You will be responsible for collecting data, and creating and designing reports after analysing the data. You will support any Education related Students’ Union campaigns, support the production of the annual Student Voice Report and liaise with the University to support our joint priorities.
The Research and Insight Coordinator role would require analysing both quantitative and qualitative data obtained from Union surveys, other sources, interviews, and focus groups. The coordinator is responsible for meeting Students’ Union and University staff, designing and implementing relevant research projects. Some examples of include the Educate MCR campaign, Build Your MCR campaign, and other Education related research. Additionally, you will review older Education reports to provide insights to the Education team.
This job is perfect for you if you wish to build skills in data analysis (qualitative and quantitative), report writing, communication, critical thinking, shaping focus groups, creating insight and working with different teams. Previous experience of using Microsoft Excel for data analysis, and Canva or Microsoft Word for Report writing is desirable. We are open to using other software you have knowledge in to analyse and visualise data.
Please read the full role profile before applying, as well as our guide to recruitment.
Feel free to use AI to clarify and organise your ideas; please don’t copy-paste AI-generated answers or let it replace your voice. Read our short guide on using AI in applications: UMSU Guide to AI use .
Details
Salary: £24,863
Contract: Permanent / Fixed-Term until
Hours: 35 hours per week
Eligibility: Open to applicants with relevant skills and experience who are eligible to work in the UK and a recent graduate from the University of Manchester (i.e. if you graduate in July or December 2025)
Our Reward Package
You'll get access to our reward package which you can see here.
Recruitment Guide
We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.
If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.
Inclusivity and Accessibility
We are committed to equality of opportunity, and we work hard to ensure we appoint based on skill and values.
We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.
If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.
Recruitment Timeline
Applications opened: 11th September 2025
Applications close: 28th September 2025
Interviews: 8th October 2025
Role Commencing: ASAP
We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. In this case, all applicants who have started an application will be contacted 2 hours before we close the role if feasible.
Contact
People Team:
You can contact the People Team with any questions regarding this vacancy or our recruitment process.
Email: jobs.su@manchester.ac.uk
Phone: 0161 306 3279
Hiring Manager: Louie Pereira
You can contact the hiring manager with any questions regarding this vacancy or our recruitment process.
Email: louie.pereira@manchester.ac.uk