Senior Student Groups Coordinator

Who are we?

We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.

We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.

Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. You can find more detailed explanations of our values on our website.

About the role

Are you passionate about supporting student-led activities and fostering inclusive, vibrant communities? Do you thrive in dynamic environments where you can make a real difference in student life? If so, this is the perfect role for you.

We are the University of Manchester Students’ Union (UMSU), the largest Students’ Union in the UK, representing over 48,000 students. We’re looking for a Senior Student Groups Coordinator to join our team and help student groups flourish by offering guidance, administrative support, and practical solutions.

As Senior Student Groups Coordinator, you will be a key player in empowering students to lead societies and networks that shape the vibrant student community. Your role will be vital in ensuring that student groups have the tools, space, and financial support they need to run successful events, trips, and other activities. From handling day-to-day queries to managing compliance with health and safety standards, you'll be the go-to person for student leaders looking to create engaging and inclusive group activities.

In this role, you will provide one-to-one support and guidance to student leaders, assisting them in effectively managing their groups. You’ll handle the administration of grants, ensuring that student groups make the best use of available funding, and collaborate with internal teams, such as finance, to manage budgets and keep financial records up to date. You’ll be responsible for ensuring compliance with risk management and health and safety protocols for all group activities, including events and trips. You’ll also develop resources such as toolkits and guides to help student leaders navigate group management and event planning. In addition, you’ll work closely with other departments to support a range of exciting events across the Union.

To be successful in this role, you’ll need proven experience in delivering excellent customer service and providing support in a busy, fast-paced environment. You’ll have strong interpersonal skills, with the ability to communicate clearly and empathetically with students and colleagues. Knowledge of risk management, compliance, and health and safety protocols is essential. You should be competent in using digital tools such as Microsoft Office, Teams, and expense management systems. The ability to manage multiple competing priorities while maintaining high standards of service will also be key.

The salary for this role is between £26,640 - £29,820. The position is permanent and full-time (35 hours per week), with hybrid working options available. You will have the flexibility to work from home when duties allow. The role also offers a generous benefits package, including 30 days of annual leave, plus bank holidays, employer pension contributions, and free tickets to Manchester Academy gigs.

If you’re passionate about working in a student-focused environment and want to make a lasting impact on student life, we’d love to hear from you. Apply today to become our next Senior Student Groups Coordinator and help shape the future of student engagement at UMSU.

Please read the full role profile before applying, as well as our guide to recruitment.

Details

Salary: £26,640 - £29,820

Contract: Permanent, Full Time

Hours: 35 hours per week

Our Reward Package

You'll get access to our reward package which you can see here.

Recruitment Guide

We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.

If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.

Inclusivity and Accessibility

We are committed to equality of opportunity, and we work hard to ensure we appoint based on skill and values.

We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.

If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.

Recruitment Timeline

Applications opened: 25th October 2024 9am

Applications close: 24th November 2024 3pm

Interviews: 10th December

Role Commencing: January

We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. In this case, all applicants who have started an application will be contacted 2 hours before we close the role.

Contact

People Team:

You can contact the People Team with any questions regarding this vacancy or our recruitment process.

Email: jobs.su@manchester.ac.uk

Phone: 0161 306 3279

Hiring Manager:

You can contact the hiring manager with any questions regarding this vacancy or our recruitment process.

Email: jonathan.murray@manchester.ac.uk