Student Facilities Assistant
Please note, you must be in Manchester to start work from W/C 20th January if successful.
This role will have shifts ranging from morning to evening, night work and weekend work.
Open To All Students At Manchester University (MMU, UoM and Salford)
Who are we?
We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.
We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.
Our staff team is led by our senior leadership team who are instrumental in driving our strategy at UMSU. It’s made up of our CEO, COO, 3 Directors and 2 Associate Directors. We are governed by our trustees and Exec Officers, you can find out more about that here. All our permanent, full-time roles are graded (Grade A-E) which means that there is a clear path to your development and progression whilst at UMSU.
Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. Our values are
• We put students at the heart of what we do
• We provide a ‘great experience’ service
• We believe in improvement and progression
• We are a community
• We are open and transparent
• We are inclusive
You can find more detailed explanations of our values on our website.
About the role
As a Student Facilities Assistant, you will contribute to the smooth running of the Union’s facilities on a daily basis and be the point of contact for students, visitors & staff using these facilities. You'll also ensure the monitoring of the Union’s health & safety, fire and hygiene procedures. This role will have shifts ranging from morning to evening, night work and weekend work.
Your main duties will include;
- performing porter duties such as setting up equipment, handling deliveries and setting up rooms for events
- providing excellent customer service for all users of the Union's facilities
- keep, use and issue keys
- clean building areas and surrounds - removing waste, overseeing recycling etc
- directing members of the public
The majority of the working day will be spent on your feet working within various locations around the Students’ Union which will include manual handling for various events and recycling duties. We w put students at the heart of everything we provide for them during there events even it is a finding a cable for audio or setting up tables and chairs for a meeting. You will be asked to help in small repairs and H & S issues to keep compliance but given guidance throughout this.
This role is open to students enrolled at the University of Manchester, Manchester Metropolitan University and University of Salford during the 2024-25 academic year with the right to work in the UK from the start of employment. While this is a zero-hour role, there will be in the 10 hours per week available for the successful applicant.
Please read the full role profile before applying, as well as our guide to recruitment.
Details
Wage: £12 per hour + holiday pay
Contract: Zero Hours, Fixed-Term until 31st July 2025, Night, Evening, Day & Weekend Work
Hours: approximately 10 hours per week
Our Staff Benefits
You'll get access to our great staff benefits;
- Holiday Pay
- Training and development opportunities, including access to our eLearning platform
- Flexible working and hybrid working opportunities
- Free NUS 1-year student card
- Free Manchester Academy gig tickets
- Contribution to eyecare such as glasses and contact lenses (for roles where you are using a computer screen)
- Access to our employee assistance programme, including 6 free counselling sessions
- 25% discount in our onsite bar and café - 532 Bar & Kitchen and Corridor Coffee
- Access to our cosy staff Community Space which has free breakfast and lunch for you whilst you are in the office
Recruitment Guide
We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.
If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.
Inclusivity and Accessibility
We are committed to equality of opportunity, and we work hard to ensure we appoint based on merit.
We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.
If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.
Recruitment Timeline
Applications opened: 3rd January 12pm
Applications close: 8th January 3pm
Interviews: W/C 13th January
Role Commencing: W/C 20th January
We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. In this case, all applicants who have started an application will be contacted 2 hours before we close the role.
Contact
People Team:
You can contact the People Team with any questions regarding this vacancy or our recruitment process.
Email: jobs.su@manchester.ac.uk
Phone: 0161 306 3279
Hiring Manager:
You can contact the hiring manager with any questions regarding this vacancy or our recruitment process.
Email: jake.bowen@manchester.ac.uk