Student Staff Facilities Assistant
Who are we?
We are Manchester Students’ Union, the biggest SU in the country, supporting over 48,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.
We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.
Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. You can find more detailed explanations of our values on our website.
About the role
As a Student Facilities Assistant, this is primarily a practical, hands-on role rather than a desk-based position. While some basic administrative tasks may be required, the majority of your working day will involve being on your feet and working across various locations within the Students’ Union. This includes manual handling for events, supporting recycling initiatives, and assisting with general operational duties.
You will be expected to work a flexible shift pattern, which will cover day/evening weekend shifts and may include daytime, evening, night, weekdays, typically 10-20 hours per week. A key part of the role involves supporting the setup and delivery of events for students, staff, and our commercial outlets. Your work will directly contribute to the Union’s commitment to inclusivity, community, and delivering excellent service.
Whether it’s laying out tables and chairs for a meeting or ensuring audio-visual equipment is in place for an event, you will help place students at the heart of everything we do. You may also be asked to assist with minor repairs and health & safety tasks to support compliance, always with appropriate guidance and support provided.
Key Result Areas
To perform all porter duties, including (but not limited to) erection and dismantling of stands & equipment, handling deliveries, removal of furniture and the setting up of meeting rooms including the setting up of audio visual and other equipment.
To be responsible for delivering excellent customer service to all users of the Union’s facilities.
To be responsible for the operational execution of the Union’s health & safety policies & procedures, e.g. patrolling of buildings, incident/accident reporting, operation of security systems etc.
To keep, use and issue keys and log out if required to do so.
To clean buildings and surrounds removing waste as required, overseeing the Union’s recycling and waste management procedures
To direct members and visitors, and when required, establish credentials
Other duties as required by Line Manager
Please read the full role profile before applying, as well as our guide to recruitment.
Details
Wage: £13.45 per hour + holiday pay
Contract: Zero Hours
Hours: approximately 10 hours per week during term-time
Eligibility: To apply, you must be eligible to work in the UK at the start of employment and currently studying at UoM, MMU, UoS and UA92 graduating in 2027 or later.
Our Reward Package
You'll get access to our reward package which you can see here.
Recruitment Guide
We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.
If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.
AI Use
GenAI tools, like ChatGPT, are revolutionising how we approach a whole host of tasks at work. As a future-focused employer, we believe in embracing, not banning, these tools. However, as with all tech, some ways of using it are better than others. You can use GenAI to refine and articulate your ideas. It’s a tool to help structure your thoughts and improve clarity, not to replace your unique voice and experiences. Please don’t just copy and paste what AI tells you to write.
We recommend you read our guide on how to approach the use of AI within our recruitment process:
Inclusivity and Accessibility
We are committed to equality of opportunity, and we work hard to ensure we appoint based on skill and values.
We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.
If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.
We are proud to be a Disability Confident employer. Under this scheme, we aim to offer an interview to candidates who declare a disability and meet the minimum essential criteria for the role. Minimum criteria are marked with an asterisk on the person specification. However, during periods of exceptionally high application volumes or peak recruitment times (i.e. July, August and September), it may not always be possible to guarantee an interview for every eligible candidate. In such cases, we will take steps to ensure that the process remains fair, consistent, and inclusive.
Recruitment Timeline
Applications opened: 01/08/2026
Applications close: 21/08/2026 23:59pm
Interviews: 07/09/2026 to 11/09/2026
Role Commencing: 14/09/2026
We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. Once the vacancy has closed, we’re unable to accept late applications to ensure a fair process for all candidates.
Once you have submitted your application, you will not be able to make any further changes. Please ensure you are happy with your responses before submitting.
Contact
People Team:
You can contact the People Team with any questions regarding this vacancy or our recruitment process.
Email: jobs.su@manchester.ac.uk
Phone: 0161 306 3279
Hiring Manager:
Email: Emma.hudson@manchester.ac.uk