Wellbeing Ambassador
Who are we?
We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.
We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.
Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. You can find more detailed explanations of our values on our website.
About the role
As a Wellbeing Ambassador, you will play a pivotal role the SU's wellbeing offer, supporting the wellbeing of our student community through peer-support projects including SU How’s You. This innovative project connects students with existing support, provides essential information, and empowers them to take positive steps to improve their wellbeing.
You will engage directly with students, both on campus and remotely, ensuring they receive timely and relevant support. You will develop and maintain positive relationships with staff across campus, ensuring a joined-up approach to student support.
The role will require you to develop a comprehensive understanding of support available for both undergraduate and postgraduate students. Additionally, you will use data monitoring techniques to gather feedback and provide insights on the student experience driving continuous improvement.
This role is central to our commitment of putting students at the heart of everything we do. By providing essential peer support, you will help us create a welcoming and supportive environment, enhancing the overall student experience. Your innovative ideas and proactive approach will contribute to the ongoing development and success of the SU How’s You project, ensuring that we continuously improve and adapt to meet the evolving needs of the student community.
Details
Wage: £12.60 per hour + holiday pay
Contract: Zero Hours, Fixed-Term until 31st July 2026
Hours: approximately 7-12 hours per week
Eligibility: Must be eligible to work in the UK at the start of employment. Must be a current student at the University of Manchester, Manchester Metropolitan and University of Salford graduating in 2026 or later.
Our Reward Package
You'll get access to our reward package which you can see here.
Recruitment Guide
We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.
If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.
Inclusivity and Accessibility
We are committed to equality of opportunity, and we work hard to ensure we appoint based on skill and values.
We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.
If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.
Recruitment Timeline
Applications opened: 15/08/2025
Applications close: 05/09/2025
Interviews: 24/09/2025
Role Commencing: 29/09/2025
We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. In this case, all applicants who have started an application will be contacted 2 hours before we close the role.
Contact
People Team:
You can contact the People Team with any questions regarding this vacancy or our recruitment process.
Email: jobs.su@manchester.ac.uk
Phone: 0161 306 3279
You can contact the People Team with any questions regarding this vacancy or our recruitment process.
Hiring Manager: Morgan Smith
Email: morgan.smith@manchester.ac.uk